Our Courses
Jacobsen Seminars offers a large and comprehensive catalogue of trainings, seminars and lunch & learns to cover any and all of your personal or business needs.
Take a moment and browse through our titles and course descriptions.
Career &
Personal Development
1. Business Professionalism & Career Acceleration
2. Mastering Your Emotions in the Workplace
3. Overcoming Workplace Negativity
4. Professional Stress Management
5. The Goals & Vision Mastery Course
6. Time Mastery
7. Analytical & Intuitive Problem Solving
8. Resume & Interview Strategies
9. Sparking Your Creativity & Innovation
10. Self Esteem & Assertiveness for Peak Performance
Career & Personal Development
Business Profesionalism & Career Acceleration
Research conducted by Harvard University, the Carnegie Foundation, and Stanford Research Center concluded that over 85% of your job and career success comes from well-developed professional skills. Employees with highly developed professional skills climb the success ladder six times faster than those who do not. They also enjoy more frequent promotions and salary increases. By developing your professional skills, you can accelerate your career.
Key learning points….
1. How to make a great 1st & 2nd impression.
2. Handshake etiquette for building trust and rapport.
3. How to develop your “Charisma Quotient.”
4. The power of remembering names and faces.
5. Professional skills at a meeting for boosting your credibility.
6. The 20 strategies for impeccable workplace behaviors and career advancement.
7. The “Law of Indirect Effort” for creating greater camaraderie on the job.
8. The 6 taboo topics to avoid at work.
Mastering Emotions in the Workplace
The ability to master your emotions is one of the most important keys to your business and personal success. Negative emotions are your own worst enemy. They can spoil relationships, create stress, health problems, reduce productivity, stall your career, destroy your family life, and tear down your self-esteem. This enlightening program presents an innovative, solution-driven approach to the inevitable emotions that arise at work and home.
Key learning points….
1. How to transform destructive emotions into positive, productive forces.
2. The power of positive self-talk.
3. How your self-esteem affects your emotions.
4. How to control your temper and mood swings.
5. The 7 “Perks” of Emotional Intelligence.
6. How your physiology affects your mood and emotions.
7. Learn how your perceptions create guilt, anger, fear, disappointment, and inadequacy.
8. Discover the S.T.O.P strategy.
Special Note – This course’s strategies apply to your professional or personal life.
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Overcoming Workplace Negativity
Is chronic negativity a problem in your workplace?
Are difficult people destroying company morale?
If so, it may cost your company a loss in productivity… and good people quitting. Workplace negativity costs corporate America over $3 billion annually. Over 68% of employees reported that negativity forced them to leave their jobs.
This insightful program is the perfect starting point for you and your co-workers to confront workplace negativity constructively.
Key learning points….
1. How to detect and arrest negativity in its early stages!
2. Confront negative problems instead of feeling stuck and victimized!
3. What to do if you are considered the negative one!
4. Individual Negativity: Where it comes from and how to conquer it.
5. Relational Negativity: What you can do if you’re receiving someone else’s negativity-- at work or home.
6. Organizational Negativity: How negativity becomes entranced in an organization and what you can do about it.
7. How to effectively eliminate negative team norms.
8. Finding the proper balance of optimism and pessimism for success.
9. The top 9 worst mistakes you can make on the job.
Profesionalism Stress Management
Do pressures, deadlines, and demanding situations leave you frazzled?
Do stress and tension affect your work performance?
Do you lack energy during the day?
Do you take your job home with you? If so, then this program is for you.
Stress has a significant link to every problem we encounter professionally and personally. Stress is linked to many health problems, including insomnia, headaches, anxiety, absentmindedness, reduced productivity, excessive worry, lack of concentration, etc. This program is a prerequisite for anyone desiring to eliminate the harmful side effects of stress.
Key learning points….
1. Master a medical approach to meditation for your physical & mental well-being.
2. Incorporate the E+R=O strategy for rapid stress reduction.
3. Learn how to eliminate insomnia, headaches, and other stress-related issues naturally.
4. Improve your energy and vitality levels for enhanced productivity and life balance.
5. Work more creatively and effectively due to lower stress levels.
6. Apply the S.C.A.N. model to conquer the worry habit.
7. Master the Johnny Carson Scale for rapidly eliminating anger or frustration.
8. How alpha brain functioning can enhance your immune system.
Goals & Vision Mastery Course
Did you ever wonder why so many people struggle, and the bottom of the success ladder is extremely crowded? One reason is that over 90% of Americans do not have clearly defined goals. Where there is no vision, the people perish.
Goal setting and achievement is the most vital skill of all top-ranking companies, businesses, high achievers, peak performers, and self-motivators. Many studies reveal that, on average, people who pursue worthwhile goals are happier, healthier, have more energy, and live longer. Goals are not just for the New Year.
Key learning points….
1. Top 5 reasons people do not set goals.
2. How to VISION.
3. Master the 12-step goal achievement formula.
4. How to keep yourself motivated.
5. Why the time to start is NOW!
6. The top 5 benefits of setting goals.
7. The top 7 goal categories.
8. The importance of desire, belief, and expectancy.
Special Note – This course’s strategies apply to your professional or personal life.
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Time Mastery
One of the worst uses of your time is doing something very well that needs not be done at all. If your ladder is leaning against the wrong wall, every step you take gets you to the wrong place faster.
You can get your life and time under control only to the degree to which you discontinue lower-value activities. The Law of Forced Efficiency says, “There is never enough time to do everything, but there is always enough time to do the most important thing.”
In this very interactive and supportive workshop, we will share insights and practical techniques to help you plan more effectively, prioritize your responsibilities, enhance your productivity, and become better organized. The ultimate goal is to help you make the most of your time.
Key learning points….
1. Better organize yourself for peak effectiveness.
2. Understand the most useful techniques for setting and achieving your goals.
3. Learn to avoid the Top 7 Time & Productivity Zappers.
4. Master the 7 Skills of an Effective Time Manager.
5. Experience President Dwight D. Eisenhower’s scheduling matrix.
6. How to overcome procrastination and handle distractions more effectively.
7. Get more done in less time without burnout.
8. Apply the O.W.N.E.R acronym and use your mind and energy levels better.
Special Note – This course’s strategies apply to your professional or personal life.
Analytical & Intuitive Problem Solving
In this powerful, informative training, you will learn the analytical & intuitive processes for effectively solving personal and professional problems gracefully and easily. Learn to identify the problem and solution correctly. Apply strategies for team brainstorming and sit down with others for cooperative resolutions. Also, learn to analyze your dream content for intuitive insights and stimulating creativity.
Key learning points….
1. The top 9 characteristics of effective problem solvers & decision makers.
2. The 7-step analytical problem-solving process.
3. The top 6 Rules for brainstorming with your team.
4. Understanding the “OODA LOOP” for decision-making.
5. The 6 steps for cooperative resolution.
6. How to rephrase problems and challenge assumptions.
7. Discover how your attitude influences your problem-solving ability.
8. A psychological study of your dreams & problem-solving.
Special Note – This course’s strategies apply to your professional or personal life.
Resume & Interview Strategies
Did you know a typical job posting attracts hundreds of resumes?
Did you know the average hiring manager or head hunter spends an average of 6 seconds reviewing your resume? Therefore, your resume must stand out from the pack, get noticed, and get you hired.
This content-rich program will provide you with the required knowledge for creating a resume that head-hunters and hiring managers will respect, read, and hire.
Key learning points….
1. Begin thinking of your resume as a marketing tool and promotional device.
2. How to tailor, adapt, and modify your resume for different job opportunities.
3. How to design an attention-grabbing cover letter.
4. Discover why your achievements are more important than your responsibilities or previous titles.
5. How to choose a professional email address.
6. Designing a resume that is clean, orderly, and uncluttered.
7. Should you submit a “chronological” or “functional” resume?
8. What is your resume’s perfect font and font size?
Sparking Your Creativity & Innovation
Creative and innovative thinking is a quality that many businesses and organizations highly value and generously reward. Sadly, many believe that “creativity” and “out-of-the-box thinking” is reserved for the talented few, such as artists, poets, inventors, and scientists.
Truthfully, we all have much more innovative and creative potential than we are using. The secret to unleashing it is overcoming the mental roadblocks established by years of old-fashioned traditional thinking.
Key learning points….
1. Learn how to generate new ideas when you need them.
2. Stimulate creativity and problem-solving ideas from your team.
3. Quickly circumvent mental roadblocks.
4. Recognize and avoid the most common thinking traps.
5. Putting your new ideas into creative action with successful results.
6. The 6-step Disney approach for generating creative flashes of insight.
7. Fostering a creative work environment.
8. How to stimulate your creativity with the “What if?” perspective.
Special Note – This course’s strategies apply to your professional or personal life.
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Self-Esteem & Assertiveness for Peak Performance
Power is defined as the ability to get things done. Peak performance and high success levels are a by-product of power. The intensity of your power is either strengthened or diminished by your
self-esteem and assertivity.
People with low self-esteem often struggle to be assertive, possibly because they don’t feel they deserve to be listened to. However, learning to be assertive and being able to share your views with others can help improve your self-esteem. Once you can see other people value your views, you can see it yourself.
Your ability to speak out when necessary, stand up for yourself and others, and claim what is rightfully yours is a chief determinant of life’s success. They are also prerequisites to your personal and professional productivity.
Key learning points….
1. To understand the incredible power assertiveness & self-esteem have over your performance
levels.
2. Implement objective and mental strategies to enhance assertiveness and self-esteem in your
personal and professional life.
3. Master the power of affirmations to create positive change.
4. Learn your assertiveness “Bill of Rights.”
5. Compete only with yourself and stop comparing yourself to others.
6. Learn to live in the present and surround yourself with a support squad.
Special Note – This course’s strategies apply to your professional or personal life.
Maintaining Your Psychological EDGE
What is “The EDGE?”
Your EDGE is an inner driving force giving you unshakable levels of confidence, unmatched passion for life, and an incomparable sense of being in the “flow.”
You’ve experienced these magic moments many times in your life. It’s when everything you do clicks, and you feel fully alive; your creativity peaks, and your productivity soars. But, if you’re like most people, these feelings of professional and personal fulfillment occur less frequently than you’d like.
This program’s strategies are designed for consistently creating and maintaining your EDGE.
Key learning points….
1. How can Energy, Determination, Gratitude, and Enthusiasm help you maintain your EDGE.
2. Renew your commitment to your goals and priorities.
3. Acquire greater flexibility to deal with greater challenges successfully.
4. Master the delicate balance between optimism & pessimism.
5. How the “extremes of negativity” can steal your EDGE.
6. The importance of remaining a lifelong learner.
Special Note – This course’s strategies apply to your professional or personal life.
Work-Life Harmony
More than 90% of working Americans are unhappy with their work-life circumstances. Improper balance can create job dissatisfaction, burnout, disengagement, and depression.
Having a balance between your work and home life can be a challenge. However, with this challenge come great rewards once the balance is achieved.
Balancing a career and personal life will provide benefits in each environment. You will become mentally and physically healthier and notice a dramatic increase in your productivity.
This workshop will show how to focus on the essential things with effective prioritizing. You’ll set achievable goals and communicate better with your work peers and family at home.
Key learning points….
1. The detrimental effects of an off-balance personal and business life.
2. Harness your physical, emotional, and mental energy, and learn how these contribute to a sense of work-life balance.
3. The Top 10 Principles for achieving balance in all areas.
4. The importance of gratitude.
5. Tips for enjoying your job and eliminating burnout.
6. Learning to ask for support.
7. Stop complaining and change your perspective.
8. Giving your workspace a face-lift.
Special Note – This course’s strategies apply to your professional or personal life.
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Leadership Development
Leading Your Team & Yourself Through Change
The success rate of major change initiatives is only about 54%. Over 87% of employees surveyed reported that their manager or supervisor made the change more complicated than it needed to be.
Change throws us into situations forcing us to draw on our inner resources to survive. We are asked to be flexible, learn more, stay focused, produce quality work, and do it all faster than before. Sadly, we are often asked to silently accept workplace change and keep our feelings to ourselves (unless we have something positive to say). We must decide whether to go down with the ship or remain afloat.
If you are a leader interested in helping your team survive change or dealing with change in your personal life, you will find this program extremely informative and productive.
Key learning points….
1. Master keeping your head above water during turbulent times of change.
2. Learn how to help your team, co-workers, or family adapt gracefully to new challenges.
3. Master the art of “flexibility” when life is overwhelming and unpredictable.
4. Guiding your team successfully through “change fatigue.”
5. Master the 7 steps for leading your team to acceptance.
6. Keeping your team engaged, loyal, and accountable during difficult times.
7. Understand how to walk through and survive the “transition zone.”
8. Conquer the negative emotions that accompany change.
9. Avoid the top 3 managerial traps.
Special Note – This course’s strategies apply to your professional or personal life.
Strategies for Building
a Dream Team
Did you know that one of the vital elements of a thriving workplace is team building and bonding? Did you know that 80% of a team’s success depends on the team leader?
Unfortunately, 69% of leaders, managers, and supervisors are uncomfortable communicating with employees, making the art of team building extremely difficult. In this workshop, we will discuss the vital role that team building plays in the workplace and how it can lead to more success in your organization.
Key learning points….
1. The top 3 chronic issues facing most teams and how to fix them.
2. Understand the 5 Cs of effective onboarding.
3. Learn the 5 levels of engagement for team building and bonding.
4. Learn the 4 crucial ingredients of a dream team.
5. How to communicate a compelling vision to your team.
6. How a sense of belonging creates a strong and collaborative team bond.
7. Dealing with emotional team confrontations and conflict.
8. The 5 rules of effective delegation.
9. Team building advice from the Godfather
5 Levels of Effective Leadership
The SINGLE MOST IMPORTANT factor creating, influencing, and maintaining motivational peaks, focused engagement, and high productivity levels is the employee’s relationship with their manager/ team leader. 85% of the time, if a team has fallen into a ditch, it can be traced back to the leader. Building solid relationships with your team is invaluable.
The focal point of this program is to help employees at all levels recognize and utilize their leadership potential. Whether you are a new or seasoned leader, this program will bring you many benefits.
Key learning points….
1. Learn the 5 Levels of Leadership for building solid and trusting relationships with your team and co-workers for improved communication, higher productivity, and engagement.
2. Invest in your team, develop their skills, and inspire them to become leaders.
3. Master skills to create and maintain positive momentum.
4. Learn to utilize praise and appreciation more effectively.
5. Recognize that leadership quality is the most significant factor in an organization’s long-term success.
6. The 3 indispensable team concepts.
7. The 4 psychological strategies for nourishing your team.
8. Strategies for rewarding and motivating your team.
9. Top 10 signs you’re not a leader.
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7 Habits of Highly Effective People
Here is an incredible training for anyone interested in enhancing their professional or personal success levels. Based on the best-selling book by the great Stephen Covey, we will explore the 7 habits utilized by some of the most influential and successful people on earth. Whether or not you’ve read the book, this content-rich program will discuss Covey’s research and show you how to incorporate the 7 habits into your personal or professional life.
Key learning points….
1. How to develop “proactivity.”
2. The importance of beginning with the end in mind.
3. How to put first things first in your life.
4. Understand the concept of “Win-Win.”
5. Seek first to understand before being understood.
6. Synergize for enhanced success levels.
7. How to sharpen the saw.
Special Note – This course’s strategies apply to your professional or personal life.
Coaching & Feedback Skills
for Leaders
Employees are hungry for feedback and coaching from their leaders, managers, and peers. They want to gain insights for advancing their abilities and future potential. Over 85-95% of managerial, supervisory, and leadership roles require providing feedback and coaching. These skills are the keys to excellence, increasing engagement and morale. In this world, the best path to an exceptional employee experience and greater productivity is for employees to have a coach, not a boss.
Key learning points….
1. How feedback and coaching build morale while increasing productivity and engagement.
2. Learn the “FAST Feedback” model for more approachable and meaningful exchanges.
3. The 6-step coaching and communication model.
4. The top 5 qualities of a great coach and how to capitalize on them.
5. Essential coaching rules for open communication.
6. Become more confident and comfortable in your coaching and feedback sessions.
7. Keys to determine if a coaching session has been successful.
Transistioning from Team Player
to Team Leader
The managerial and supervisory graveyard is overflowing with people who should not have been promoted to those roles. Over 60% of new managers and supervisors crash and burn within the first 24 months. Why? They’re too busy with administrative or technical work like planning, assigning, and directing while ignoring the “people part” of the job. This is destructive to the team and the organization.
The most successful leaders are exceptional at building relationships, fostering trust, and keeping their teams engaged. Transitioning from peer to leader can be daunting, yet with the proper people skills, the entire process can become an incredible adventure for you and your new team.
Key learning points….
1. Discover how to build the required credibility with your team.
2. Learn how to establish trust, rapport and gain respect.
3. Strategies for supervising friends and former co-workers.
4. Keep engagement high through proper open communication.
5. The Golden Rules for communicating instructions.
6. The 3 Rs of Motivation.
7. Strategies to enhance your success and longevity.
8. The 6 rules for maintaining team member engagement.
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Customer Service
Mastering the Customer
Service Experience
Old-fashioned customer service focused on your products and services. The “customer experience” focuses on how you make your customers feel during and after their purchase. Our country’s most influential and profitable companies recognize this and are training their employees to master essential customer experience strategies.
Today, most corporate trainers focus on the customer experience and satisfaction as critical components of a successful business. Tom Peters, the author of In Search of Excellence, calls it the “competitive edge.”
I’ve drawn from what is working in companies all across America. This content-rich training will help you train yourself, your staff, and your organization to create an expectation-shattering customer experience and rise to a level of service excellence.
Key learning points….
1. Explore what the Customer Experience means to your organization’s customers, employees, and managers and how to make it an essential part of your culture.
2. Learn the 6 Ultimate Objectives of every client interaction.
3. Serve every customer with an “Attitude of Gratitude.”
4. Effectively deal with difficult customers and transform them into loyal fans.
5. Allowing your customers to be “wrong” with dignity.
6. Applying the “LAST” approach when dealing with demanding customers.
7. Help your customers feel important and appreciated.
8. How to expand your customer experience into your product or service
Dealing with 'Ultra Difficult' Customers
Even though they may pop up everywhere, anytime, and at the most inconvenient times, ultra-difficult customers make up less than 10% of the public and professional sectors. Interestingly, most ultra-difficult customers are difficult in every area of their lives, including with their families. Sadly, most managers, supervisors, and team members lack the training to deal with these unpleasant folks. However, despite their toxicity, we must remind ourselves that they pay our salaries.
Key learning points….
1. Protect and professionally defend yourself from rude or abusive behavior.
2. Professionally deflect personal verbal attacks. Become an umbrella, not a sponge.
3. Communicating with irrational customers who turn you a deaf ear.
4. Master strategies used by comedians to deflect hecklers.
5. How to keep your cool and remain focused when faced with unreasonable behavior.
6. Keep yourself energized, motivated, and positive.
Special Note – This is NOT a customer service training. This class specifically focuses on helping you and your team survive ultra-difficult customers.
Phone-Da-Mentals
Over 92% of customer interactions occur over the phone. More than 95% of first-time business is lost because the caller did not like the sound of your voice or your initial greeting. Factually, your phone is a “Branding Device” that enhances or destroys your reputation and your company’s credibility. Polished telephone skills are crucial for anyone in the business arena.
Key learning points….
1. How to create instant rapport with all callers.
2. Dealing with angry customers and handling complaints.
3. What are the Top 5 Vocal Turn-Offs and the Top 4 Vocal Priorities?
4. What are the 3 Es of Professional Telephone Courtesy?
5. How to “Be the Brand” on a call.
6. Telephone mastery in 6 easy steps.
7. Delivering professional, outgoing calls.
8. Tips for creating connections, experiences, and relationships.
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Selling Smarter -
The Sale Is All In Your Head
Research in the art of selling concludes that the attitude by which you approach the sale will determine its outcome more than any other element of the selling process. Top producers understand a “behind the scenes” or “mental aspect” for building trust and rapport with prospects long before a contract is signed. Your prospect buys “you” long before they invest in your product or services. This content-rich workshop will discuss the following exciting topics.
Key learning points….
1. Creating rapport with prospects and nurturing the relationship for increased profits.
2. How your body language plays a significant role in your sales presentation.
3. How to make a great first and second impression.
4. Why earning a slow nickel is wiser than a fast dime.
5. Creating loyalty with existing customers.
6. The 6 Ultimate Objectives of every Client Interaction.
7. How developing a genuine desire to help, empathy, and persistence can increase your profits.
8. Why does “NO!” indicate that the selling process has begun?
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Communication Strategies
Professional Communication & Listening Skills
More than 135 documented studies indicate that communication and listening skills are essential to your personal and business success. These skills are also prerequisites to promotability. Are your interpersonal skills a career maker or deal breaker? Are you a good listener and communicator? Is your lack of interpersonal skills holding you back or damaging critical relationships?
Experts agree that professional success depends as much on soft skills (a.k.a people skills) as technical knowledge related to a specific position.
This program will help you learn the key factors influencing how you communicate with others and how they receive and perceive your communications.
Key learning points….
1. How to prevent your mind from wandering and develop laser-sharp focus when someone is speaking to you.
2. Improving your memory and recall during a conversation or meeting.
3. Master the top 7 listening strategies, such as precision questions, paraphrasing, and silence.
4. Understand how body language conveys secret communication messages.
5. Learn the benefits of being a “Tri-Channel Communicator.”
6. How to create deep, honest rapport with everyone every time.
7. Strategies to project a positive, influential image of confidence, professionalism, and competency.
8. Participate in a fun, engaging listening quiz.
Special Note – This course’s strategies apply to your professional or personal life.
Speak & Present with
Confidence and Power
What is one thing people fear more than death? Public speaking! However, the people who enjoy great success are typically good communicators. The ability to stand up confidently and speak in front of a small or large group is a valuable skill you can master. Whether you’re a senior executive, business owner or manager, or anyone who wants to improve your presentation skills, this course is for you.
In this session, you’ll learn and practice skills and proven strategies for designing your presentation, easing your anxiety, and presenting yourself with unshakeable confidence.
Key learning points….
1. Establish rapport with your audience by projecting confidence.
2. Implement 10 strategies to reduce nervousness and fear.
3. Learn the 8 professional steps for designing, preparing, and organizing your presentation.
4. Recognize how visual aids can create impact and attention.
5. Develop techniques to create a professional presence.
6. Create a powerful opener to capture your audience’s attention.
7. What your audience knows without being told.
8. The most common presentation mistakes and how to avoid them.
Special Note – This course’s strategies apply to your professional or personal life.
Conflict Resolution
& Confrontation Skills
Did you know that many people view conflict as something bad or something to avoid? The truth is conflict is destructive only if it escalates. Communicating properly through conflict will create a powerful force for beneficial change and employee collaboration.
However, suppose your conflict is escalating -- what can be done then? How can your organization create win-win outcomes when employees reach an impasse in a resolution or problem-solving process? The answer to these questions and many more can be found in this fantastic conflict management program.
Key learning points….
1. Master a system of psychologically sound resolution strategies proven to work in various conflict situations, helping to improve relationships, communication skills, and productivity.
2. The Conflict Escalation Scale for circumventing or surfacing hidden issues.
3. The “Interest & Position Strategy” for cooperative resolution.
4. The four conflicts you must avoid.
5. When is the ideal time to walk away from a conflict?
6. Confronting a person or situation without creating resentment or hard feelings.
7. “Power-Over” vs. “Power-With” confrontations.
8. The difference between “Win-Win vs. “Win-Win-Heal.”
Special Note – This course’s strategies apply to your professional or personal life.
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Dealing with Difficult People
& Personalities
Have you noticed that most of your problems come on two legs and can talk back?
I’m sure you’ve had the pleasure of dealing with difficult people or angry customers at some point in your career. It’s no secret that dealing with the public can be challenging. They can ruin your day and create large amounts of unnecessary stress. Unfortunately, there is no magic formula to please everyone all the time. However, there are many things you can do to maintain an upbeat attitude while you’re swimming in a sea of negativity.
Key learning points….
1. How to protect yourself from difficult people’s destructive behavior.
2. Understand & appreciate why difficult personalities behave the way they do.
3. Develop coping strategies when dealing with the top -7- difficult personalities.
4. Learn a -6- step process to remain calm in difficult situations.
5. How to respond if someone cries in a problematic situation.
6. How to respond to criticism effectively.
7. Top 5 reasons to ignore difficult people.
8. Top 5 reasons to confront difficult people.
9. How self-esteem contributes to problematic behavior.
Special Note – This course’s strategies apply to your professional or personal life.
Successful Business Writing
& Effective Emails
Face it; every day, you work with words. Whether you’re writing documents to co-workers, reports to your manager, or letters to customers. Your writing and messaging reflect your ability, confidence, and savvy. The level of respect you attain is affected by the way you write. Your promotion, raise, or bonus may directly result from your impressive writing skills!
You might think writing ability is a talent few lucky people are born with. Sure, it comes more naturally to some, but don’t buy into the myth only certain people can write. If you’ve always told yourself — and others — you don’t have a gift for writing, it’s time to dispel that notion!
Key learning points….
1. Discover the surprisingly simple key to clear, powerful writing.
2. The 4 questions to increase your writing effectiveness.
3. The 5 crucial steps in the writing process.
4. Developing a reader-friendly style.
5. Using lists and headings to increase readers’ comprehension.
6. Identify and repeat your document keywords for a more significant impact.
7. How to improve your writing tone.
8. Master professional writers’ tactics to weed out wordiness and cut out “deadwood” language.
The Power of Influence,
Persuasion, & Motivation
The ability to influence and persuade the mind, thoughts, and actions of another human being is a crucial tool that all leaders must master. It will serve you professionally when dealing or negotiating with co-workers, team members, and customers. It will also support your personal life when dealing with loved ones, friends, or neighbors.
The most successful people on the planet have mastered these skills and utilize them as a critical distinction between ordinary and extraordinary leadership and management abilities.
Key learning points….
1. How to create the required rapport for effective influence and persuasion.
2. The 4 Horsemen – What makes people say “Yes!”
3. The 6 Universals that directly guide human behavior.
4. How your communication, body language, and attitude directly affect your skills.
5. The 8 forms of power utilized in negotiations.
6. The power of “eye-accessing patterns.”
7. How the top 6 human needs positively or negatively influence others.
Special Note – This course’s strategies apply to your professional or personal life.
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